At RECKEN, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or place an order.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Full Name
  • Phone Number
  • Delivery Address
  • Email Address, if provided
  • Order and purchase details
  • Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

Your information may be used to:

  • Process and confirm your orders
  • Deliver your purchased products
  • Contact you regarding your order
  • Provide customer support
  • Handle returns and exchanges
  • Resolve order-related issues
  • Improve our products and services
  • Send promotional updates where you have agreed to receive them

3. Protection of Your Information

RECKEN takes reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online storage or transmission can be guaranteed to be completely secure.

4. Sharing Your Information

RECKEN does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, such as delivery or payment partners, only when required to process and complete your order.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember preferences, and provide relevant features or marketing.

You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

6. Third-Party Services

Our website may use third-party services such as payment gateways, delivery services, analytics tools, or social media features.

These services may have their own privacy policies. We encourage you to review their policies where applicable.

7. Children’s Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

8. Changes to This Privacy Policy

RECKEN may update this Privacy Policy from time to time to reflect changes in our services or applicable requirements.

Any updated version will be posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact RECKEN through the contact information provided on our website.

Your trust matters to us. 🤍

RECKEN — Your Privacy, Our Responsibility.