At Recken BD, we want you to be fully satisfied with your purchase. Please read our refund and return policy carefully before placing an order.

✅ Return Eligibility

  • You must notify us within 2 days of receiving the product.
  • The item must be unused, unwashed, and in its original condition and packaging.
  • Returns are accepted only if the product is damaged, wrong item, or has a manufacturing defect.

❌ Items Not Eligible for Return

  • Used, washed, or worn clothing
  • Items damaged due to customer misuse
  • Size issues (please check the size chart before ordering)

🔄 Exchange Policy

If the product is eligible, we can offer an exchange (same item, same price). Exchange delivery charges may apply.

💰 Refund Policy

  • Refunds are only provided if the product is not available for exchange or was not delivered.
  • Refunds will be processed within 7 working days via the original payment method or bKash/Nagad.

📞 How to Request a Return or Refund

Please contact us at:
📞 01617-858367
📧 najmulsunvi@gmail.com
Include your order details and issue clearly.